F.A.Q.
FAQ 1. Is access to the simplified single authorization regime a prerequisite for benefiting from the tax credit provided for in Article 16 of Decree-Law No. 124 of 2023?
No, access to the procedural simplification regime of the single authorization, as per Articles 14 and 15 of Decree-Law No. 124 of 2023, is not in any way a necessary prerequisite for benefiting from the tax credit referred to in Article 16 of the same decree-law, which concerns the purchase of instrumental goods intended for production facilities.
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FAQ 2. In which territories is the single ZES operational?
The single ZES, established from January 1, 2024, includes the territories of the regions Abruzzo, Basilicata, Calabria, Campania, Molise, Puglia, Sicily and Sardinia.
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FAQ 3. What is the Preventive Communication and what are its purposes?
For better user service, the digital S.U.D. ZES desk allows interaction with the Mission Structure by submitting a preview of the project/initiative you intend to start. This helps determine whether the project/initiative meets the requirements to request a Single Authorization.
The Preventive Communication form is available as the first option in the "Choose activity sector" section of the Front Office component, accessible after clicking the "Request single authorization" button.
The Preventive Communication is NOT mandatory and does NOT replace the formal submission of the application and the subsequent initiation of the procedure. Its purpose is to facilitate initial orientation and dialogue with the structure.
If the information provided in the Preventive Communication is sufficient, the Mission Structure will indicate whether the initiative falls within the regulatory scope of the Single Authorization and whether a formal application should be submitted via the Desk and specific forms.
It is always possible to submit a request for the Single Authorization independently of the Preventive Consultation.
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FAQ 4. Why do I receive the message "practice archived" regarding a Preventive Communication submitted to the ZES Mission Structure?
The Mission Structure reviews the preventive communication, possibly interacting with the user, to understand if the project/initiative has the requirements to request a Single Authorization. They may request documents or clarifications to better understand the proposal.
Once the review is completed and an indication is given to the applicant, the case is archived.
To initiate the procedure, a formal application for the Single Authorization must be submitted through the SUD ZES Desk using the specific forms and attaching the required documentation.
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FAQ 5. I want to submit a Single Authorization application. Do I need to submit a Preventive Communication first?
No, the Preventive Communication is an optional service that provides initial guidance to facilitate the subsequent application. It is independent of the Single Authorization.
You can always submit a Single Authorization application regardless of whether you have submitted a Preventive Communication or not.
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FAQ 6. When is additional documentation requested and why?
According to Articles 14, paragraph 3, and 15, paragraph 1, of the decree-law establishing the single ZES in the South, all elements and documentation required by sector regulations must be attached when submitting the Single Authorization application to allow the competent authorities to carry out their review.
If these are missing or insufficient, appropriate additional documentation will be requested during the start of the procedure and possibly during the review process.
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FAQ 7. Can the ZES Mission Structure process and issue a Single Environmental Authorization (AUA)?
The issuance of the Single Environmental Authorization (AUA) is subject to a specific administrative procedure pursuant to D.P.R. 59/2013.
Only in cases where the project or initiative to be launched includes, among the various authorisations, permits, or licences to be obtained, the Single Environmental Authorization, the related acquisition by the competent Authority will fall within the scope of the single procedure referred to in Articles 14 and 15, paragraph 4, letter a) of Decree-Law 124/2023, in the form of an endoprocedure.
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FAQ 8. What are the procedures for submitting applications for the Single Authorization?
From 1 March 2024, the SUD ZES Digital Desk has become fully operational.
In light of this achievement, the ZES Mission Structure will only consider applications for the Single Authorization submitted through this Desk, as it is no longer necessary to use other communication channels.
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FAQ 9. Does the SUD ZES Desk have competence regarding the tax credit for investments in the single ZES?
The SUD ZES Desk is the tool that allows for the formal submission of the application for the Single Authorization in accordance with Articles 14 and 15 of Decree-Law No. 124 of 2023, using the specific forms and attaching the required documentation.
Regarding this, applications submitted through the SUD ZES Desk that do not contain a request for the issuance of the Single Authorization but instead aim to request the tax credit, will not be accepted.
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FAQ 10. Where can I find the operational instructions for the SUD Single Desk?
The operational instructions for using the Single Desk are available on this website on the access page to the Desk, where you can also find information on how to contact Unioncamere for assistance.
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FAQ 11. Where can I view the progress of applications submitted through the S.U.D. ZES digital portal?
You can monitor the status of an application by clicking the "Go to Desk" button, which grants access to MyPage—your personal page. Here, among other features, you can view a list of all submitted applications. To check the progress, select the relevant application and scroll to the bottom of the detail page, where you’ll find the "Application Process (Events)" section, which updates continuously with relevant events.
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FAQ 12. Is it necessary to attach a Business Plan to the application?
Yes. There is no predefined business plan model; it can be tailored to the specifics of each project. A suggested model summarizing the minimum content is provided.
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FAQ 13. I submitted an AU application through the digital portal of one of the pre-existing commissarial structures. How can I check the status of my application?
Applications submitted to the previous ZES Commissarial structures, which ceased operations on February 29, 2024, and were transferred to the S.U.D. ZES digital portal, have been processed and are continuing their procedural steps.
All communications regarding these applications must be exclusively carried out via the S.U.D. ZES digital portal, which serves as the main interface between administration, businesses, and competent authorities.
The business representative can independently view the progress and procedural events (transmission/reception of documents) in real time on https://www.impresainungiorno.gov.it. General information and access instructions for tracking application status can also be found on https://www.strutturazes.gov.it/.
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FAQ 14. I submitted an AU application without using the digital portal of the pre-existing commissarial structures. How can I check the status of my application?
Applications submitted to the previous territorial ZES structures outside of digital portals (via PEC or other means) and not recorded in the S.U.D. ZES digital portal are under review.
The ZES Mission Structure is reconstructing documentary files where incomplete, according to the applicable deadlines and procedural developments.
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FAQ 15. How can I obtain information about applications?
Interactions related to applications submitted via the S.U.D. ZES portal must strictly occur through the portal itself. These communications are tracked, archived, and managed within the procedural framework among authorized parties (administration, competent authorities, and businesses).
Additional clarification requests outside the portal require identity verification for privacy reasons. The requester must certify their legitimacy to externally represent the company via a self-certification (as per D.P.R. 445/2000) or an official delegation, accompanied by a valid ID copy.
This is to ensure data protection, considering the economic implications of certain business-related information, in compliance with the GDPR (EU Regulation 2016/679) and Law 196/2003.
For applications submitted through the S.U.D. ZES portal, the business representative can independently monitor progress and procedural events (transmission/reception of documents) in real time on https://www.impresainungiorno.gov.it. Further information is available on https://www.strutturazes.gov.it/.
The Mission Structure cannot anticipate evaluations that fall under the specific competence of other public administrations.
Existing regulations on documentary access rights and civic access remain in effect.
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FAQ 16. Which authorities are responsible after the issuance of the Unified Authorization?
For all administrative obligations following the issuance of the Unified Authorization concerning the project/investment lifecycle, reference must be made to the specifically competent authorities.
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FAQ 17. What are the concessionary and tax-related fees in construction matters?
Fees, administrative charges, and any taxes resulting from opinions adopted in service conferences must be paid to the competent authorities according to their established methods and deadlines, while maintaining their verification and collection powers.
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FAQ 18. What are the deadlines for concluding the process?
According to Article 15, paragraph 2, of Decree-Law No. 124 of September 19, 2023, "a receipt is issued electronically confirming the submission of the application and indicating the deadlines within which the administration must respond or by which administrative silence equates to approval."
The automatically generated receipt specifies deadlines using ordinary procedural timeframes, subject to any necessary document integrations and special cases.